Terms of Service

1. What Xplayer is

Xplayer is a TV app that connects to media servers you run or have access to (Plex, Jellyfin and Emby), lets you browse their libraries and plays from them. Xplayer does not provide any movies, series or other content, and it has no account of its own.

To use it you need your own media server, or access to someone else's, and for Plex a Plex account. Those services have their own terms. Plex, Jellyfin and Emby are trademarks of their owners; Xplayer is not affiliated with or endorsed by them.

2. Your content

You are responsible for what is on the servers you connect and for having the right to watch it. Use Xplayer only in ways that are legal where you live.

3. Your licence to use the app

The app is free to download. We give you a personal, non-exclusive, non-transferable licence to install and use Xplayer on TVs you own or control, for your own non-commercial use.

Xplayer is proprietary software. You may not copy, sell, rent or redistribute it, change it, or work around its Plus check, and you may not reverse engineer it except where the law allows that anyway. Open-source parts of the app keep their own licences, listed in the app's third-party notices.

If you download Xplayer from an app store (LG Content Store, Samsung Apps, Google Play or the Amazon Appstore), that store's terms also apply to the download.

4. Xplayer Plus

• What it adds: several server connections and the All servers view; subtitle sync and online subtitle search; choosing what each colour button does and its seek time; and Home customization (hero libraries, reordering or hiding rows, library order). Everything in the free app stays free.
• Price: US$7.99, paid once. It is not a subscription and never renews. Any VAT or sales tax for your country is shown at checkout before you pay.
• Per TV: Plus unlocks the TV it was bought for. Buying it on one TV does not unlock another TV.

On LG and Samsung TVs

• The Get Plus screen shows a TV code and a QR code. You pay on your phone through Creem (Armitage Labs OÜ, Estonia), which sells Plus to you as merchant of record. Creem's buyer terms apply to the payment itself.
• Plus unlocks when the TV receives its licence, usually a few seconds after payment while the Get Plus screen is open. The TV saves it, so Plus keeps working offline.
• Reinstalling: the same TV makes the same TV code and gets Plus back by itself. If your TV could not read its device ID, its code came from the app installation instead and a reinstall gives a new code; write to support with your old code or the email you paid with, and we will unlock the new one.
• Replacing your TV: if your TV breaks or you replace it, write to support with the email you paid with and the new TV's code, and we will unlock the new TV.

On Android TV, Google TV and Fire TV

Plus is bought through Google Play or the Amazon Appstore, under that store's terms. The purchase belongs to your store account, and the store restores it under its own rules. Refunds for these purchases also follow the store's rules.

5. Refunds

You can get a full refund for Plus bought with Creem within 14 days. The details are in our Refund Policy. A refund ends the Plus licence for that TV, and we delete that TV code from our license server.

6. Updates and outside services

We update Xplayer to fix problems and improve it, and features may change over time. Some features depend on services we do not control, such as your media server or Plex's sign-in and subtitle search. If one of them changes or stops, the matching feature may stop working; we will try to fix it but cannot promise to.

7. No warranty

Xplayer is provided "as is". We work hard to make it reliable, but we do not promise that it plays every file, works with every server version or TV model, or is free of errors. This does not limit any rights you have under consumer law, for example for digital content that is faulty.

8. Liability

As far as the law allows, we are not liable for indirect or consequential losses, or for data or content on your servers, and our total liability to you is limited to what you paid us for Plus. Nothing in these terms limits liability that cannot be limited by law, such as for fraud or for death or personal injury caused by negligence.

9. Ending

You can stop using Xplayer at any time by uninstalling it. We may end your licence if you break these terms, for example by cracking the Plus check or redistributing the app.

10. Governing law

These terms are governed by the laws of Georgia (the country), and disputes go to the courts of Georgia. If you are a consumer, you also keep the protection of the mandatory consumer laws of the country where you live, and you may bring a claim there. Creem's buyer terms govern the payment itself.

11. Trademarks

Xplayer and the X logo belong to us. Plex, Jellyfin and Emby are trademarks of their owners. LG, Samsung, Google Play, Amazon and Fire TV are trademarks of their owners.

12. Changes to these terms

If we change these terms, we update this page and the date at the top. Changes do not take away Plus from a TV that already has it.

13. Contact

Mohamed Azzam, Georgia. Help with the app: [email protected]. Payments and moving Plus to a new TV: [email protected]. Refunds: [email protected]. Privacy: [email protected]. You can also use our contact form.